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Privacy Policy

Last updated: 8 January 2025

Introduction

Welcome to Caminho.DEV, a brand of CaminhoIT, LDA ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Our Commitment: We do not sell, rent, or share your personal data with third parties for marketing purposes. Your information is used solely for providing our services and communicating with you about your projects.

Information We Collect

We collect information that you voluntarily provide to us when you:

  • Fill out our contact form or request a quote
  • Book a consultation or meeting
  • Sign up for our newsletter (if applicable)
  • Enter into a contract or proposal agreement with us
  • Communicate with us via email, WhatsApp, or other channels

Personal Information

The personal information we may collect includes:

  • Contact Details: Name, email address, phone number, company name
  • Project Information: Project requirements, budget range, timeline preferences
  • Communication Records: Messages you send us, meeting notes, project discussions
  • Contractual Data: Digital signatures, billing information, project agreements

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Device Information: Browser type, operating system, screen resolution
  • Usage Data: Pages visited, time spent on pages, referral source
  • Technical Data: IP address (anonymized), cookies, similar tracking technologies

How We Use Your Information

We use your personal information exclusively for:

  • Service Delivery: Discussing and delivering your project requirements
  • Communication: Responding to inquiries and providing project updates
  • Proposals & Contracts: Creating and managing project agreements
  • Analytics: Understanding how visitors use our website to improve user experience
  • Legal Compliance: Meeting legal obligations and protecting our rights

Important: We never use your data for purposes unrelated to our direct business relationship with you. We do not sell your information, create advertising profiles, or share your data with third-party marketers.

Cookies & Tracking Technologies

Cookies are small text files stored on your device when you visit our website. We use cookies to improve your browsing experience and understand how our site is used.

Types of Cookies We Use

Category Purpose Can Disable?
Essential Required for the website to function (sessions, security, preferences) No
Analytics Help us understand how visitors interact with our website Yes

Managing Your Cookie Preferences

When you first visit our website, you'll see a cookie consent popup where you can accept or decline non-essential cookies. You can change your preferences at any time by clicking Manage Cookies.

You can also control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

Data Sharing & Third Parties

Our Company Group

Caminho.DEV is part of CaminhoIT, LDA. Your information may be shared between our affiliated brands for the purpose of providing integrated services:

  • CaminhoIT, LDA - Our parent company handling business operations and administration
  • Caminho.DEV - Web development and digital services
  • PassoCloud - Our hosting and infrastructure brand

All entities operate under the same data protection policies and standards. Data shared within our group is used solely to deliver and support our services to you.

External Third Parties

We may share your information with external parties only in these limited circumstances:

  • Service Providers: Trusted partners who help us operate our business (e.g., payment processors, email services) under strict confidentiality agreements
  • Legal Requirements: When required by law, court order, or government request
  • Business Protection: To protect our rights, privacy, safety, or property
  • With Your Consent: When you have given explicit permission

We Never: Sell your personal data, share it with advertisers, or allow third parties to use your information for their own marketing purposes.

Your Rights Under GDPR (European Union)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

  • Right to Access: Request a copy of your personal data we hold
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing of your personal data
  • Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us at legal@caminhoit.com. We will respond to your request within 30 days.

Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Contract Performance: To deliver services you've requested
  • Legitimate Interests: To operate and improve our business
  • Consent: Where you've given explicit permission (e.g., cookies)
  • Legal Obligation: To comply with applicable laws

Where we rely on legitimate interests, these interests do not override your fundamental rights and freedoms.

Automated Decision-Making

We do not use automated decision-making or profiling as defined under Article 22 of the GDPR.

UK GDPR Compliance

We do not have a UK representative as our processing of personal data relating to UK individuals is occasional, limited in scope, and does not involve large-scale processing, in accordance with Article 27 of the UK GDPR.

Your Rights Under CCPA (California, USA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:

  • Right to Know: Request information about the categories and specific pieces of personal information we've collected
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt out of the sale of your personal information (note: we do not sell personal information)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise your CCPA rights, contact us at legal@caminhoit.com.

International Data Transfers

Our services are operated from Portugal/European Union. If you access our website from outside the EU, your information may be transferred to, stored, and processed in the EU where our servers are located.

We ensure appropriate safeguards are in place for any international data transfers in compliance with applicable data protection laws.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL/TLS encryption for data in transit
  • Secure password hashing and authentication
  • Regular security assessments and updates
  • Limited access to personal data on a need-to-know basis
  • Secure backup and disaster recovery procedures

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest practical standards.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain our business relationship
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements

Project-related data is typically retained for 7 years after project completion for legal and accounting purposes. You may request earlier deletion where legally permitted.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your information, please contact us:

CaminhoIT, LDA processes all data protection requests on behalf of Caminho.DEV.

For EU residents, you also have the right to lodge a complaint with your local data protection authority (in Portugal: CNPD - Comissao Nacional de Proteccao de Dados) if you believe we have not addressed your concerns adequately.

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